Rant of the Day...

A Complaint About Me... of Sorts...

So... I was assisting a co-worker in the cafe. He had a long line of people and I was sent to help relieve him.

Well, person #1 buys a packet of cookies. Good for him. Well, the genius opens up this small packet of cookies, takes a BIG bite into it, THEN and only THEN, realizes that majority of the cookie is crumbs and not actual cookie.

While my busy co-worker and I were dealing with the ever growing line of people, genius over here, comes back and makes an annoucement: "I changed my mind about these cookies. It's nothing but crumbs, I'll take a new packet instead." Without so much as a by-your-leave, the dude just up and goes on his merry little way. Without so much as even a "Sure thing sir," or "Let us then do a proper exchange," nada. He just prances on.

Another woman just looks shocked and says, "He just walked away with new cookies."

Here I am, thinking, you have to take a huge bite into the pack you just opened to realize it's more crumb than cookie before you trade it off???? You couldn't feel it when you bought the stupid thing that it was more crumb than cookie???? And I simply state, "He just left it [the open pack of cookies] there."

Well, I turn to the next person in line (another winner I tell you what...) and he's outright glaring at me with such hatred and digust you could have sworn I killed a kid in front of him. I ask him how I could help him, and he says in a snotty way, "Forget about it," and storms off. I'm thinking, "What's his freakin' problem?" When I see this guy talking to another manager, pointing at me, WHILE glaring at me.

He can multi-task that much at least. He threw a major hissy fit in the front of the store.

He leaves the store, still glaring. Ok, sure. Whatever. Fine by me. I walk over to that manager and ask her what his problem was.

Apparently, I was the rudest thing since raoad rage was coined. And I quote, "She was rude and criticizing other customers because of a cookie." He apparently was loud enough to let the other associates know, and very active with his hands, to let other customers know he was complaining.

Well, that guy can kiss my butt and then move to Japan for all I care. The other woman, who was there the entire time, and saw the first guy walk out with cookies, actually gave me her phone number, said if he complained the store could call her. His actions were uncalled for and unappropriate and that I did nothing to warrant such actions from him. She would verify it.

Well to that guy I repeat, he can kiss my butt. What a total jerk.

But to that lady, for being fair and honest, thank God there are people like you in the world. I just wish we had more people minded like her.

Stupid Quotes By Stupid (Opps... I Mean Intelligently Challenged) Consumers...

Ok... I've been meaning to do this for awhile... But now I've finally had the determination to finally put it up...

Honestly... it's great when people go into a bookstore in search for a book that opens their minds and makes them more interested in reading. But I have come to the conclusion that there are definitely people out there who really need to stay as far away from bookstores as possible.

Example 1:

Consumer: Hi. I'm looking for a book. I don't know the name of the author or the name of the book...

Associate: Do you know what the book is about?

Consumer: Actually I don't know if it even exists... I had a dream about it...

Associates: ...

(Cuz everyone knows we associates are psyhic and can figure out the title or author without any clues what's so ever.)

Example 2:

Consumer: Where is your non-fiction section?

Me: Everywhere but that corner of the store.

Consumer: Why? What's in that corner?

Me: Uh, fiction...

Example 3:

Consumer: I'm looking for this book.

Me: It's on our bestsellers, right behind you. In fact it's #1 this week.

Consumer: Where?

Me: Right behind you. Under #1.

Consumer: Where?

Me: (Walks right behind the customer. Taps the book right behind his head.) Right. Behind. You. Number. One.

Example 4:

Consumer: How much is my total?

(I give him his total.)

Consumer: Really? That much? Can you give me your employee discount?

Me: No, sir, I'm sorry but I can't do that.

Consumer: Are you serious? But I'm in a wheelchair?

Me: I'm sorry sir, but I am not authorized to just give out random discounts to anyone who wants them.

Consumer: But I'm in a wheelchair...

Me: Yes, I can see that quite clearly.

Example 5:

Consumer: Now I'm looking for books 4 and 5 in the series. Which one would those be?

Me: These two right here.

Consumer: How did you figure that out?

Me: It says it on the front and side of the book. Book 4 and Book 5.

Example 6:

Customers can never find a specific section in the store. That section oddly enough is the Travel Section. So I urge you all to find the travel section of your local bookstore. Because if you listened to our customers, it's as if we move the travel section of the store every week.

Consumer: Where's your travel section?

Me: Right by the giftcards.

Consumer: You guys always change your store. Last week it was over in the corner wasn't it?

Me: No. It's always been there.

Consumer: Now I shop here often. It wasn't always there!

Me: It's been there since last August and it hasn't moved yet.

Example 7:

Consumer: I don't know the name or the author but it was on the Oprah show the other day. You must know what it is...

Me: I'm sorry, but I don't watch Oprah.

Consumer: But you work at a bookstore... you have to watch Oprah.

Me: I'm sorry ma'am but watching Oprah isn't anywhere in my job description.

Consumer: But she promotes plenty of books...

Me: And we sell all of them.

Consumer: Is there a place in the store for where the books she promotes are??

Me: No. I'm sorry there isn't.

Consumer: Well, there should be...

Me: I'll be sure to tell corporate that ma'am.

Consumer: You do that... what kind of a bookstore doesn't have an area where Oprah's books are?